1. INTRODUCTION

WebSwiftDesigns ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect via the Website includes:

2.1 Personal Data

Personally identifiable information that you voluntarily provide to us when you use our contact form, subscribe to our newsletter, or otherwise communicate with us. This information may include your:

• Name
• Email address
• Phone number
• Business name
• Message content

2.2 Derivative Data

Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

2.3 Mobile Device Data

Device information if you access our Website via a mobile device, including device ID, model, and manufacturer.

2.4 Data From Contests and Surveys

Personal and other information you may provide when entering contests or responding to surveys.

3. HOW WE USE YOUR INFORMATION

Having accurate information about you enables us to provide a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

• Create and manage your account or project
• Respond to your inquiries and provide customer service
• Email you regarding your account or project
• Process payments and billing
• Deliver targeted advertising, newsletters, and other information about our services
• Enable user-to-user communications
• Increase the efficiency and operation of the Website
• Monitor and analyze usage and trends to improve your experience with the Website
• Notify you of updates to the Website
• Resolve disputes and troubleshoot problems
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
• Request feedback and contact you about your use of the Website

4. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Interactions with Other Users

If you interact with other users of the Website, those users may see your name, profile photo, and descriptions of your activity.

4.5 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. COOKIES AND WEB BEACONS

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology.

Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.

6. THIRD-PARTY WEBSITES

The Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to protect your privacy.

7. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

8. DATA RETENTION

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

For client projects, we typically retain project data for up to 2 years after project completion to provide ongoing support and potential updates. No purpose in this Policy will require us keeping your personal information for longer than the period in which clients have an account with us.

9. YOUR RIGHTS REGARDING YOUR INFORMATION

9.1 Accessing, Correcting, and Deleting Your Information

You may have the right to access the personal information we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of applicable law. You may exercise this right by contacting us using the contact information provided below.

9.2 Opting Out

You can at any time opt-out from receiving future marketing communications from us by:

• Following the unsubscribe instructions in any marketing email we send
• Sending us an email stating your request to adam@webswiftdesigns.co.uk

10. CHILDREN'S PRIVACY

The Website is not intended for individuals under the age of 16. We do not knowingly collect personal identifiable information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address provided below.

11. GDPR COMPLIANCE

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you
• The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
• The right to object - the right to object to our processing of your Personal Information
• The right of restriction - the right to request that we restrict the processing of your personal information
• The right to data portability - the right to be provided with a copy of your Personal Information in a structured, machine-readable and commonly used format
• The right to withdraw consent - the right to withdraw your consent at any time where we relied on your consent to process your personal information

12. UK DATA PROTECTION ACT

As a UK-based business, we comply with the UK Data Protection Act 2018 and UK GDPR. Your rights under UK data protection law mirror those provided under the EU GDPR as described above.

13. INTERNATIONAL DATA TRANSFERS

Our servers are located in the United Kingdom. If you are accessing our Website from outside the UK, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the UK and other countries.

If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

14. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Email: adam@webswiftdesigns.co.uk